The Small Business Podcast - from Breakout
The Small Business Podcast for Small Businesses, brought to you by Breakout.
Whether you're launching a new start-up, growing a side hustle, or just beginning to dream big, this podcast is packed with practical advice, real stories, and step-by-step tips to help you build a business that works.
From how to get started, to the tools, mindset, and strategy you need, we cover everything you need to know to launch and grow your business with confidence.
Real advice.
Real experiences.
Real talk for small business owners.
Subscribe now and join the Breakout community where small businesses are kind of a big deal.
The Small Business Podcast - from Breakout
From Award Winning to Too Helpful Breakout's Customer Service Transformation
Is there such a thing as customer service that’s too good?
In this episode, we explore how Breakout made the bold decision to shift from a shopfront model to an appointment-only service.
Farley shares the challenges of managing 'drop-by' visitors and free advice, and how restructuring the business has led to their busiest—and most productive—month yet.
By redefining customer service, Breakout has continued to deliver award-winning support while boosting efficiency and sustainability.
Tune in to uncover the pros and cons of customer service and learn actionable insights for your small business journey.
Need or know a small business looking to solve their customer service issues? Point them our way, we are here to help!
Start off by sending us an email or book a free 15 minute call to talk it through.
